Cun99 is fully committed to protecting the privacy and personal data security of every member. This document transparently explains how we collect, use, store, and protect your information — in plain, straightforward language.
At cun99, we understand that your trust is our most valuable asset. When you register an account and play with us, you entrust us with your personal information — and we do not take that responsibility lightly.
This Privacy Policy is written to give you a clear and honest picture of how cun99 handles your personal data. We avoid confusing legal language — this is written so every Malaysian member can easily understand what happens with their information.
This policy applies to all users who access the cun99 website, use the cun99 mobile app, or interact with any of the services we offer. By using our platform, you agree to the practices described in this Privacy Policy.
cun99 complies with applicable data protection laws and continuously strives to maintain the highest data security standards to protect every one of our members.
Cun99 only collects data that is strictly necessary to provide you with the best and most secure service. We do not collect excessive or irrelevant information. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Required (KYC) |
| Contact Data | Email address, phone number | Required |
| Financial Data | Bank account number, transaction records | Required (payment) |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Game records, preferences, login history | Automatic |
| Communication Data | Support inquiries, feedback | When applicable |
Data is collected through three main methods: information you provide directly during registration or when contacting our support; data collected automatically while you use the platform; and in certain cases, data obtained from trusted third parties such as identity verification service providers.
cun99 never collects sensitive information such as plaintext passwords, full credit card details, or your banking PIN. All financial data is processed through secure, integrated payment channels.
Every piece of data we collect has a clear and legitimate purpose. cun99 uses your information for the following purposes:
cun99 does not use your data for any third-party marketing purposes. All promotional communications from cun99 relate solely to our own services, and you may unsubscribe at any time.
Cun99 does not sell, rent, or trade your personal data to any third party for commercial purposes. This is our absolute commitment to every member. However, there are limited situations where we may need to share your data:
In all of the above situations, cun99 ensures that data recipients comply with data protection standards equal to or higher than our own. We do not share more than necessary and always ensure that the purpose of sharing is legitimate and reasonable.
Your personal data security is cun99's highest priority. We invest in cutting-edge security infrastructure to ensure your information is always protected against cyber threats, unauthorized access, and data breaches.
While cun99 takes all reasonable precautions, no security system is entirely foolproof. We encourage members to also safeguard their accounts by using strong passwords and never sharing login credentials with anyone.
Cun99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the cun99 platform. The cun99 mobile app also uses similar tracking technologies, which can be managed through your device's privacy settings.
Cun99 fully respects your privacy rights. As a member, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request prompt correction.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for specific purposes, including marketing communications.
You may request your data in a machine-readable format for transfer to another platform.
In certain situations, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the cun99 support team via 24/7 live chat. We will process your request within a reasonable timeframe and provide clear feedback on the action taken.
Cun99 does not retain your personal data longer than necessary. Retention periods are determined based on the original purpose of data collection and applicable legal requirements.
When data is no longer needed, cun99 deletes or anonymises it using secure and thorough procedures to ensure it cannot be recovered or accessed by any party.
Cun99 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via:
The "Updated" date shown at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the cun99 platform after any revision takes effect constitutes your acceptance of the updated terms.
If you disagree with any changes in the updated Privacy Policy, you have the right to close your account and stop using cun99's services. To do so, please contact our support team via live chat.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is always ready to assist you.
For general enquiries related to your account and services, visit our FAQ which covers answers to the most frequently asked questions by cun99 members.
More than just words — these are the concrete steps cun99 takes to protect every member's privacy and data security.
Every bit of data exchanged between your device and cun99 servers is secured with 256-bit SSL encryption — the same technology trusted by leading financial institutions worldwide.
Cun99's identity verification process is designed to protect you from identity fraud. Your KYC data is stored with full encryption and accessed only by authorized personnel.
Cun99 has never and will never sell, rent, or trade member personal data to advertisers or third-party data brokers. Your data is used solely to improve your experience.
Through your cun99 account, easily manage privacy settings, review account activity, and control your communication preferences — whether via the cun99 website or mobile app.
Cun99's security infrastructure is regularly assessed by qualified independent cybersecurity auditors. The findings are used for continuous improvement to ensure the best possible protection for members.
The cun99 support team, fluent in Malay, is ready to assist you with any data privacy queries at any time — day or night, weekdays or public holidays.
Now you know how cun99 protects your personal data. Register a free account today and enjoy over 2,000 games with complete peace of mind.